Q: How is the quality of your dress?
A: Our company is specializing ladies' evening dresses over 12 years in China and has passed the Supplier Assessment by Alibaba.com, because of the reliable quality and exquisite workmanship of our products that we can exist so long and become even stronger. We inspect every dress carefully and strictly before shipment.
Q: Is there anything special of your dress?
A: All of our dresses you see were designed by our own professional designing group, which means each of our styles is unique and honorable in this world! Besides we are factory sell to you directly, so the prices are fairly low compared with the market prices.
Q: Will the real dress look different from the picture?
A: We 100% guarantee that the designs of the dresses are exactly the same as they are in the pictures in our website. However, due to the differences in lighting and computer monitor settings, the color may be a little bit different. A well-set CRT monitor may best show our dress colors.
Q: How do I wash or iron my dresses?
A: Since our dresses are well-made with very complicated workmanship, we don't suggest you wash our dresses in washing machines. In fact, formal dresses look best in their original conditions and need not to be washed often. If you do want to wash them, dry-cleaning is the best choice. The second choice is to wash them softly in cold water by hand.
Q: Can I order a custom-made dress from your store?
A: Yes, we offer custom-made service to our buyers. But the price for a custom-made dress is higher and takes longer time to deliver. Besides, you need to provide us some important measurements of yours.
Q: What is your MOQ?
A: 1pc, we accept your one pc order for sample test or for personal occasion use.
Q: What is your Payment Terms?
A: By T/T (Bank Transfer), Paypal, Western Union.
Q: What is your Trade Terms?
A: EXW, FOB, CNF is ok.
Q: What is your Loading Port?
A: We are located in Chaozhou,Guangdong. Our nearest Port is Shantou, Guangzhou, Shenzhen or Xiamen are ok.
Q: What is your Delivery Time?
A: About 2-5weeks. It depand on the style and quantity. If you need a rush order, pls contact me privately. I would try the best to meet your demand.
Q: Can I change the design or color?
A: Yes, pls email me your detail changes, we may discuss and give you professional suggestion. Also you may change to make another color if you don't like our picture color.Email me your favourite color or you may ask me for color chart.
Q: How fast could I receive the dress?
A: Usually we will send your dresses by courier such as DHL,UPS or Fedex. It would take 4-6 working days to reach your place.We don't pay the customs declaration fees at your end. So please check with your end the fees if this is the first time you are using the courier.
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